Germany
Fleet reconditioning: 12 technicians over 9 months.
The team polished 1,200 vehicles, including 400 luxury Mercedes-Benz vehicles. Average time: 1.5 hours for a crew of four people. This figure relates to the crew; it is not an individual productivity measure.
Rework was low, with consistently positive assessment of the team. The client called us back to lead the team again.
The project ended because of a disagreement between the client and manufacturer, not the team’s performance.
